Privacy Policy
Last updated: 6 September 2026
This policy explains how Apex Compliance Labs (“we”, “us”) handles personal data when you use this website, buy The Complete US LLC Compliance Manual (the “Guide”), or email us. Checkout and payment are run by Paddle as merchant of record.
1. Who collects payment data
When you buy the Guide, you transact with Paddle, the merchant of record and authorised reseller. Paddle collects the personal data needed for the Transaction and delivery, as described in Paddle’s Checkout Buyer Terms (privacy section of the checkout flow) and Paddle’s Privacy Policy.
Paddle’s GDPR readiness page states that under the merchant-of-record model the buyer is contracting with Paddle, and Paddle needs a lawful reason to pass that data to the seller. Paddle says it may pass buyer data to sellers for product fulfilment, order processing, fraud prevention, and product support, and that this does not require extra consent for those uses. Paddle also says sellers must not use that data for marketing unless further consent is given.
We use any buyer data Paddle shares with us only to deliver the Guide, handle order and product support (including refund requests we send to Paddle), and prevent abuse. We do not use Paddle checkout data to send marketing unless you have separately agreed.
For how Paddle stores and uses payment and checkout data, read paddle.com/legal/privacy. Card details are taken by Paddle at checkout, not on our landing page.
2. Data we collect ourselves
We may collect:
- Your email address and message if you write to partners@apexcompliancelabs.com (questions about the PDF, refund requests, or other contact).
- Name and order details you include in that email, so we can ask Paddle to refund the right Transaction.
- Basic technical data if our host logs it (for example IP address and browser type on a page request). This landing page does not run its own checkout form.
We use that information to reply, to deliver or support the Guide, and to request refunds from Paddle. We do not sell it.
3. How long we keep it
Support and refund emails are kept as long as needed to finish the request and keep a simple record of the purchase support. Payment records are held by Paddle under Paddle’s policies.
4. Your requests
For data Paddle holds as merchant of record, use Paddle’s privacy channels in Paddle’s Privacy Policy or buyer support at paddle.net.
For emails and messages we hold, write to partners@apexcompliancelabs.com.
5. Contact
Apex Compliance Labs
partners@apexcompliancelabs.com